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Business updates


Description
All Business updates
Content
  • General Updates
  • Transfer to Survey
  • Errors appears while creating beIN Account
  • Call back not allowed
  • beIN Shops – Other countries
  • SBS Search Tools
  • Payments – Unique ID
  • Rights of broadcast
  • CMI Payment method "Morocco"
  • Corporate Sale
  • Caller Verification
  • VIP subscriptions
  • Phonetic Alphabet
  • AlKASS Channels Migration
  • Epayment - Customer Email
  • VIP (Removed)
  • How to properly ask for SCID
  • Qatar beIN SHOPS
  • beIN Public View
  • Renewal without smart card number
  • WhatsApp Support
  • Reminder : SBS Remarks
  • Satellite Installation Permission
  • WIFI Option
  • Payment from the wallet balance
  • Wallet balance
  • Payment link
  • New Payment Methods MADFOOATCOM/ APPLE PAY/ GOOGLE PAY/ FATOURATI
  • Offers terms
  • Local number for Jordan
  • Unacceptable Situation
  • New Customer option on Gadget
  • Ooredoo Subscribers
  • New Domain - bein.com
  • Automatic Renewal
  • New payment method in Morocco - Cash plus
  • Monthly Installment
  • Subscription TAX
  • QR CODE
  • Refund Process
  • Distributors' names in SBS
  • Selling receivers over the counter
  • KSA payment link
  • UDC Subscriptions
  • DISCOVERY CHANNEL
  • Sudani Connect Pass
  • Send verification code
  • SERIE A
  • Subscription with no Commitment
  • Payment plan 3 years
  • Upsell and upgrade rules
  • Box Office Channels in Syria and Sudan countries
  • Channel to cease on August
  • Auto renewal
  • New payment solution - Click to pay / MADA/ Easy cash
  • Promotions - Promo code
  • Payment method for PP1
  • Cases not to be escalated
  • New option in SBS
  • Outbound calls
  • New option in cisco
  • Update for Service Plan 01/01/2022
  • Due payment ON addons
  • NEW location
  • AFC channels - New Update
  • New Sale and Validation Documents
  • Illegal use
  • Currency rate for all countries
  • Aramex delivery All countries
  • Renewal of transferred subscriptions
  • Disable PP1 & PP3 - Ultimate
  • New upgrade rule
  • Un-freeze wallet amount
  • Bundesliga broadcasting rights
  • New receivers prices
  • Transfer wallet
  • Channel ceased on September 30th
  • All payment methods available
  • Illegal use - Not licensed for public viewing
  • 4K delivery service
  • New channels - Al Kass Extra
  • Installation service suspension
  • Verification code on WhatsApp
  • Refresh KAON option
  • Bulk Activate
  • Escalation to SOP SITEL Group
  • New sbs link update
  • Recurring payment
  • Technical issues in TV & TV VIP
  • Channel ceased on November 30th
  • Note about dealer's calls
  • Payment Terms & Conditions
  • Retrieve Payment link on WhatsApp
  • Transfer to lead- Process
  • Etisalat / DU Subscribers
  • Blocked: suspicious_data
  • Offer to offer rule
  • New sale process
  • New sale process - Activation steps
  • Cisco Gadget - Activate subscription
  • Offering TOD subscription
  • Benefit Payment Solution in Bahrain
  • Wallet payment/Morocco
  • Deal with Dekat Al fekra in IRAQ
  • Legacy
  • TVE Packages Entitlement and Device Limits on beIN CONNECT
  • Add Top Up - Minimum & Maximum
  • FIFA ARAB CUP QATAR 2021
  • SMS for Kuwait Customers
  • Add Top Up - Minimum & Maximum
  • Receivers Delivery Prices
  • Receivers Prices
  • New Option " Moving to new Location "
  • Samsung promotion
  • Renew in Different Countries
  • Channels to cease on July 1st
  • Daily pass Euro & Copa
  • 4K Channel – Euros and Olympics.
  • APP STORE functionality
  • Update for Payment Plan
  • Irdeto renewal
  • iOS 14
  • Circular for Euro and Copa subscribers
  • New STB Prices
  • Survey
  • Package : Maximum Duration
  • Update Mobile – Disabled
  • Cisco Finesse new Interface
  • Cashu payment method
  • Channel line up - Update
  • beIN Lineup channels Update
  • FOX Channels -Technical Difficulties
  • Update Offers
  • UDC subscriptions
  • beIN CINEMA HD
  • Add an extension on Google Chrome
  • Baraem Channel
  • VOD - CINEMA
  • Payment Plan Modifications
  • Winback – Upgrade & Renewal
  • beSAFE offers
  • Early Bird Terms & Conditions
  • Return of the Giants
  • New packages for Euro and Copa America 2020
  • Launching : Fall Offer
  • Flexi Payment
  • Fall Offer is no longer available
  • SBS New Interface
  • Summer Offer
  • Travel to beIN HQ – Qatar CHALLENGE !
  • Twitter Support Account - Disabled
  • From beINVOLVED To beINFORMED
  • New Escalation Changes
  • SBS : Block Reason - Check Business Update
  • Fifa Clubs World Cup 2018
  • AFC 2019 Package Offer Expired
  • Sell OTT Pass "AFC Package"
  • Sun outage
  • SMS Link Canceled
  • ASR automated process
  • Qatar Subscribers
  • beIN Applications in iOS & Android, beIN devices
  • Irdeto Renewals
  • Set-Top Boxes Prices Update
  • Bahrain – Delivery & Installation
  • Installation service
  • Software Update – Arabic Menu
  • Intermittent Signal
  • Receivers prices with delivery
  • After Sales Ticket – Process Update (AfterSales Note)
  • Jawwal Palestine Connect Campaign – Ramadan
  • Ooredoo Connect Pass
  • Zain Jordan Promotion
  • beIN Connect Payment Methods
  • beIN App new interface
  • CSDesk - Sales Operations Escalations
  • UAE - Delivery & Installation
  • Es’hailsat #2 services migration
  • Removed channels - Rescan
  • Cisco Gadget – CallBack Tool
  • Collection service
  • New Appointment & After Sales Delay / Accessories Escalation
  • Late Delivery
  • Provisioning escalation
  • STB Problem in Oman
  • Connect Subscribers
  • Renewal for KSA customers
  • Gulf Cup
  • Flexi payment - WC
  • SALES Operations
  • Validation of the personal identification
  • Current Installation Companies
  • Enable over the counter sales
  • Installation Services "4K Device"
  • New dealer in Djibouti
  • Upgrade Box from beIN PVR to PVR Plus
  • After Sales Ticket – Pending Payment Part
  • Irdeto Replacement Card
  • Subscription activation conditions
  • Swap Verification Option
  • Electronic signature التوقيع الالكتروني -
  • beIN Card : Not Sold Yet
  • Customer Address
  • Available STBs
  • After Sale Ticket process ( Update Installation and Delivery order rules )
  • Reminder - After sale service
  • New order & After sale services
  • NEW STB upgrade rules
  • Delivery & installation prices
  • Swap on request process
  • Technical
  • Fox Life new frequency
  • Nilesat Frequencies Disconnection
  • Eutelsat
  • Solution : ASR 999/ Your subscription needs to be validated
  • Automatic update of beIN devices
  • beIN Applications and beIN devices
  • beIN Connect APP – New Security Improvement
  • 4K Freeze Issue
  • New Receivers Interface
  • beIN Satellites
  • Send activation signal
  • Pairing error
  • beIN Channels relocation
  • VOD & Box Office Updates
  • VOD & Box Office Rent Period
  • Box Office - Purchase Confirmation Message
  • New beIN Box Office channel
  • Box Office( PPV )
  • Payper View (BOX OFFICE)
  • Connect & Account Management
  • Account Management Process
  • Account Management – New Interface
  • VPN - beIN Connect
  • beIN Connect – Compatible Devices
  • beIN Connect: Orange Egypt & Etisalat UAE
  • beIN CONNECT MENA - Stores availability
  • beIN Connect & OTT Pass suspension
  • SSO - CONNECT and SBS Integration Update
  • beIN CONNECT - SYNC PACKAGE
  • DU Subscribers
Completion rules
  • All units must be completed